Contact
Talk to the HONEXPRES team
For a transport quote, a transport in progress or a question, the HONEXPRES team answers during working hours, Monday to Friday, 09:00–16:00.
- +40 756 570 723
- WhatsApp (opens in a new window)
- contact@honexpres.ro
- Working hours: Monday–Friday, 09:00–16:00
How to reach us
Choose how you want to start
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1 · Transport quote
Quote request
Send the details of the shipment and receive an offer from a colleague.
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2 · In your own words · AI assistant
Fill in with AI
Tell us briefly what you need to transport. The AI fills in the request for you.
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3 · Phone
+40 756 570 723
Call us during working hours.
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3 · WhatsApp
+40 756 570 723
Write to us on WhatsApp; a colleague replies during working hours.
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3 · Email
contact@honexpres.ro
Send us the details in writing; we reply during working hours.
4 · We call you
Would you rather we called you?
Leave your name and phone number. A colleague from the team will call you during working hours; for a complete quote, the request form remains the most direct route.
What you want to do
What would you like to do?
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New quote
fill in the quote request; if you do not know which service you need, choose “I don’t know”.
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Transport in progressin preparation
write to us or call us with your request reference; a colleague from the team will answer. Online tracking (Track & Trace) is in preparation.
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Damage or complaint
see the steps for claims below.
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You are a carrier
see how you can work with HONEXPRES below.
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Something else
write to us or call us during working hours. Requests received outside working hours are handled on the next working day.
Claims
What to do if goods are damaged or missing
We help you with the steps and documents of the claim against the carrier and, where there is one, the insurer. This summary is for information only and does not replace the text of the CMR Convention or the terms of the quote and contract.
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1
On delivery
if you see damage or shortages, note them precisely on the CMR consignment note (what, how many packages, how) before signing, and ask the driver to sign as well.
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2
Take photos
of the goods, the packaging, the label and the vehicle, without moving or throwing away the damaged packaging.
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3
Notify us in writing as soon as possible
with the transport reference, the photos, the copy of the CMR with your remarks and, if you have it, the invoice for the goods.
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4
Damage not visible on delivery
the CMR Convention sets a short deadline for written reservations (a few days after delivery); do not wait.
For carriers
Are you a carrier? Work with HONEXPRES
Email us with: your company details, a copy of your transport licence, your CMR liability insurance policy, the vehicle types and routes you run, plus ADR or ATP certificates, if you have them. We contact you when we have suitable loads.
Check an email “from HONEXPRES”
Our emails come only from the honexpres.ro domain (with a single “s”). If you receive a message claiming that our bank details have changed, do not pay: first check by phone, using the number shown on this page.
Address
Where to find us
HONEXPRES SRL
Str. Alexandru Cazaban nr. 50, ap. 1410282 Oradea, Bihor
HONEXPRES SRL · VAT RO30456239 · Trade Reg. J05/1140/2012
+40 756 570 723 · contact@honexpres.ro
Working hours: Monday–Friday, 09:00–16:00
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Frequently asked questions
Frequently asked questions
How quickly will I get an answer?
During working hours, Monday–Friday, 09:00–16:00. Requests received outside working hours are handled on the next working day.
Can I also request a quote by phone or on WhatsApp?
Yes. Call us or message us on WhatsApp during working hours, with the route, the goods and the date; for a complete quote, the request form remains the most direct way.
I am a carrier. How can we work together?
Email us your company details, transport licence, CMR liability insurance policy, the vehicle types and the routes you run; see the steps above.
Useful guide
Useful guide: News & resources — for example, how to request a freight transport quote.
Automatic translation, automatically checked. This page was translated automatically from Romanian and passed the automatic checks for language, terminology, figures and links. If there is any difference, the Romanian version prevails. How we use automatic translation